SHIIP Medicare Counseling
Turning 65? Not sure what plan is best for you? We have trained Medicare counselors that can help.

Making Medicare decisions can be very overwhelming. Our SHIIP volunteer and staff counselors are trained by the North Carolina Department of Insurance and are available to help you understand your options.

We provide unbiased and accurate information about Medicare. We don’t sell insurance, we simply help sort out your options so you can make informed decisions about your coverage.

Equipment Loan Program
We give out donated durable medical equipment.

Need durable medical equipment to use in your home? Our equipment loan program is available to people over 60 years old. If you have an equipment need, give us a call. If you would like to donate items, we accept donations during our normal business hours.

Equipment includes wheelchairs, transfer chairs., walkers, rollators, bedside commodes, shower chairs, transfer benches, canes, raised toilet seats, and adult diapers.

Volunteer Transportation Services

Now Accepting Passengers and Drivers

As someone ages, getting to and from doctors appointments, the grocery store or the pharmacy can become more difficult. For seniors that need help getting to and from, there is a new opportunity called the Volunteer Transportation Service. This program utilizes volunteers to provide transportation to seniors in need. If you are interested in becoming a VTS volunteer or if you would like an application to be a passenger, feel free to call our office.

Years of Service
Medicare Dollars Saved
Clients Served Annually
Hours of Direct Care

Our current projects

  • Council on Aging is opening Next Door, our new Adult Day Program. This program is designed to care for those that may have memory loss and is an opportunity to give caregivers some much needed time off. The Program will be offered at our new location on Lydia Street in Monroe, adjacent to our main offices. We are currently asking for community support to help fund the renovation of this building and to assist in purchasing the needed furniture and equipment. If you would like to support this program, please contact our office.
    Donated: $0.00
  • We loan out iPads loaded with a person’s favorite music, games, family pictures, and most importantly a personalized story book. We create digital, interactive, life storybooks for individuals with memory loss. These iPads facilitate an opportunity to reminisce about yesterday’s memories as well as providing some respite time for the family caregiver.
    Donated: $0.00

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