Information & Options Counseling

Information and Assistance

We can help answer your questions about:

  • Housing in Union County, NC
  • Local Assisted Living Communities
  • Local Skilled Nursing Facilities
  • Home Care & Home Health Agencies
  • Local Adult Day Facilities
  • Free Medical Equipment & Supplies
  • Available Local Transportation
  • Union County Senior Nutrition Program Information
  • Senior Health Insurance and Information Program (SHIIP) Medicare Counseling
  • Benefits & Subsidies Screening
  • Referral to Local Programs & Services

Our staff stays informed by being active members of the local and national aging network. This includes staying connected at the federal, state, regional, and local levels, maintaining licensure by the state, scheduled monitoring by Centralina Area Agency on Aging (CAAA), and maintaining membership with the National Council on Aging.

Equipment and Supplies

Donations of durable medical equipment are accepted and distributed to seniors in Union County. Please contact our office in Monroe, North Carolina if you would like to request or donate durable medical equipment.

Equipment includes:

  • Wheelchairs / Transfer Chairs
  • Walkers / Rollators
  • Shower Stools / Tub-Transfer Benches
  • Bedside Commodes
  • Raised Toilet Seats
  • Canes
  • Adult Diapers
  • Disposable Bed Pads

Home Repairs and Yard Work

Our phenomenal team of Home Safety and Yard Work volunteers may complete minor home safety repairs such as installing grab bars, building wheelchair ramps, and completing yard work requests placed by  local seniors. In order to place a “Home Repair Request” or a “Yard Work Request,” one must be over the age of 60, live in Union County, NC, and own their own home.


If you or someone you know could benefit from these services, please call Council on Aging in Union County at (704)-292-1797.

Senior Legal Helpline

Council on Aging in Union County had partnered with the Legal Aid of North Carolina law firm, local attorneys who prepare living wills, healthcare powers of attorney and simple wills for individuals aged 60 years and over. To make an appointment, contact Legal Aid of North Carolina’s “Senior Legal Helpline” directly at 1-877-579-7562 (toll-free). They will then schedule a time to meet with you at our office.

Legal Aid of North Carolina Hours: 9:00am-11:00am; 1:00pm-3:00pm. Monday-Friday.

Caregiver Referral List

Council on Aging maintains a list of self-employed caregivers who are available to help with personal care and household chores.

These private caregivers have gone through a Union County background check, interview, and reference screenings.

Caregivers on the Caregiver Referral List are not employed or endorsed by Council on Aging.

To request a copy of the Caregiver Referral List, call (704)-292-1797, or email the office at

Did you know…

At age 65, older adults are twice as likely to be killed or injured by fires compared to the population at large.

At age 75, that risk increases to three times that amount.

And at 85, you are FOUR times as likely to be killed or injured by fires!

30% of people age 65 and older are involved in a fall each year.

Council on Aging has partnered with the Monroe Fire Department to conduct the “Remembering When” fire and fall prevention program by the National Fire Protection Agency.  Be on the look out for upcoming programs!