Become a VTS Volunteer Driver

VTS is proud to announce that our ONLINE training option now available!

Do you want to be outdoors, help your neighbors, and feel good? Become a volunteer driver! Your interest in volunteering to drive older adults, veterans and adults with temporary or permanent disabilities to the doctor, pharmacy, or grocery store is vital in keeping them healthy and involved in our community.

Who can qualify as a driver?

Any adult, 21 years or older, with a good driving record and a standard driver’s license can be eligible to volunteer.

How long of a commitment is required?
You can volunteer as many times as you like over as long a period as you like.

What kinds of skills do I need?
VTS is all about helping people in a manner that is prompt, courteous, and reliable. Safe driving and customer service skills are important to making each trip a success.

Is there training involved?
All volunteer drivers must complete an initial orientation training session provided by VTS staff.

What about insurance?
All volunteers are covered by $1 million in supplemental liability insurance. This comprehensive insurance policy includes supplemental medical coverage, auto liability, and an overall umbrella policy.

What will I receive back as a volunteer?
We value each of our volunteers for helping others in their community. We hold regular volunteer recognition events, and we also reimburse drivers for miles driven, at the volunteer rate.

How can I become a Volunteer?
Call the VTS office at 844-887-7433 to request a driver application or download one here. Download the Driver Policy Manual here. Mail the completed application and the third page of the Driver Policy Manual to:

Volunteer Transportation Services
525 N. Tryon St. 12th Floor
Charlotte, NC 28202


VTS will complete a driving and criminal background check as well as a drug screening on all applicants before they are approved to volunteer. All volunteers also complete mandatory training to ensure safe and reliable service for the community.